In the last few years, we have seen a lot change around here. As we continue to grow we are always looking for individuals to join our team. We are a fun, flexible, easy-going and dynamic workplace, and we are always looking for self-motivated, reliable individuals. In many ways, we are still a young business so a "go with the flow" attitude is ideal, as things and policies are constantly changing (and improving!)
Job Title: Retail & Fulfillment Specialist
Seasonal, Full-time, August 7-December 31
Job Description: We are seeking a motivated and versatile individual to join our small company as a Retail & Fulfillment Specialist. In this role, you will play a crucial part in our business operations, encompassing both retail shop responsibilities and fulfillment tasks. As a small business, we expect our team members to be adaptable and willing to contribute in various areas as needed.
Retail Shop Operations:
- Create a welcoming environment for customers and engage in friendly conversations about our shop and the local community.
- Ensure the storefront is clean, and well-stocked.
- Perform daily sweeping, cleaning of high-touch areas, and garbage/recycling removal.
- Maintain cleanliness and organization of shelving units, displays, and storage areas.
- Process cash and card transactions, including returns, using an iPad-based system (Shopify).
- Work collaboratively as part of a larger staff team, while also being able to work independently to open/close the shop as needed.
Fulfillment and Warehouse Duties:
- Assist in fulfilling online orders, including packing, labeling, and ensuring accurate order fulfillment.
- Familiarize yourself with our shipping software and ensure timely and accurate parcel dispatch.
- Receive and unpack deliveries, count inventory, and assist in rearranging inventory as required.
- Contribute to the organization and tidiness of the warehouse space.
- Support general tasks such as sweeping, watering plants, cleaning, and maintaining the overall tidiness of the space.
- Stay updated and knowledgeable about our products and local events to provide helpful information to customers.
Skills & Qualifications:
- Previous experience in small business retail or other high-pressure customer-facing industries (like restaurant or tourism) is an asset.
- Enthusiasm for handcrafted goods, community engagement, and supporting local artisans.
- Ability to work independently and proactively resolve problems.
- Ability to work quickly and efficiently.
- Flexibility and adaptability to handle changes and shifting priorities.
- Willingness to learn about products, local events, and ask questions to support continuous learning.
- Reliable availability with the ability to work weekdays and weekends as required.
Working Hours and Schedule:
- This is a full-time position with a seasonal contract from August to December.
- Weekend availability is essential for this role.
- Hourly wage of $15/hour to start.
- Employee discount on purchases.
- On-the-job training and opportunities for growth.
- Fantastic customers and a diverse range of products.
- A fun, safe and inclusive work environment that promotes work-life balance.
Something To Note: We are still a very small business. Working in a small business means that no two days are ever the same and we have a very "all hands on deck" mentality. We all perform tasks that are outside the scope of our job descriptions everyday. Sometimes you are going to have to clean a bathroom, fix a printer issue or rearrange the store shelves. Maybe even all on the same day. Nothing is off the table, and you need to know that going in!
Application Details: To apply for the position of Retail & Fulfillment Specialist, please email your resume and a brief cover letter outlining your relevant experience, passion for supporting local artisans, and availability to us at firstname.lastname@example.org. The application deadline is July 31. Only shortlisted candidates will be contacted for further steps in the hiring process.
We appreciate your interest in joining our small business and look forward to reviewing your application!